: walter biscardi's Blog
: A DiscMakers Lesson: Don't let it happen to you
So a while back I wrote about our new DiscMakers Medley and how it was a so-so DVD Printer / Replicator.
Well, I have to tell you, this thing is a piece of garbage and if you're considering one of these "all in one" DVD copier / printers, stay away from anything with the DiscMakers name.
To date, we've been able to duplicate and print about 250 DVD's. Then the printer stopped working. We've called tech support for approx. 6 straight days. Oh and tech support is not DiscMakers, it's a company called XLNTIDEA INC . They actually make the duplicators, and in fact if you look on various websites of companies that sell duplicators, you'll see the exact same machine with differnet names.
So Tech Support finally ran out of options and asked us to ship the unit back. 250 discs and it's already going back. Not that it has ever really worked well to begin with. We've probably thrown away over 100 discs due to bad printing problems. Wrong colors, low resolution, poor photo replication, etc... Our Epson Photo R200 easily out prints the Medley and it's a heckuva lot cheaper than the $2,000 I shelled out for the printer and computer.
And the worst part for me is that DiscMakers simply doesn't care. They won't return any emails. I've contacted the sales rep who was a really swell guy when he was selling me the unit telling me how much better this unit would work after my problems with the Bravo II. Now. Nothing. What do they care, if they sell 10,000 crappy units and people keep 9900 of them, that's a good margin.
You all do what you will with your money, but I can tell you from personal experience, DiscMakers has not been a company that I have enjoyed doing business with and they will certainly not get any money from me again. Fool me once, shame on me.........